FAQs & Salon Guidelines
Does it hurt?
You may feel a slight discomfort. This only lasts a few seconds. Once you have been waxed the hair weakens, so each time it becomes more comfortable. For best results return every 4-5 weeks for your waxing.
I’m nervous! Help!
Don’t be nervous, you are in good hands. We want to give you the best wax you have ever had.
What do I do before my wax?
A few days before exfoliate the area. On the day of your wax do not moisturise, apply deodorants or have any hot showers or heat based treatments. Do not trim any hair, leave it to the therapist.
What is hot wax?
It’s a hard or peelable wax that is peeled off. It shrink wraps around the hair and lifts it up from the follicle and simply peels off. Suitable for facial, underarm and bikini waxing. It is great for sensitive skin.
What is strip wax?
This is a wax that uses a muslin / paper strip to remove the wax and unwanted hair.
What is a Brazilian?
An extreme bikini wax, where only a strip of hair remains. All the hair from the labia (lips) and bum is removed. A ‘landing’ strip or small triangle is left on the bikini area.
I have my period. Do I need to cancel my Brazilian?
No, you can still be waxed, just wear a tampon. Remember, we do not double dip, so you can be assured of hygiene.
I’m pregnant. Can I still get my Brazilian?
Absolutely. Your waxpert will go through everything you need to know during your pregnancy waxes.
Waxperts Salon Guidelines:
Arrival Guidelines: Please arrive 5-10 minutes prior to the start of your scheduled appointment to allow yourself time to fill in a new or updated consultation form or use the bathroom. Late arrivals will be subject to reduced treatment times.
Children On The Premises: Due to the high-risk treatments we carry out at Waxperts and our insurance regulations, children are not permitted in the treatment room with a parent/care giver at any stage of a treatment. Children may wait in the reception area, but must be supervised by a parent/care-giver. Please note: Waxperts staff cannot supervise children while at reception.
Minimum Age: Waxperts treat clients from the age of 14 and upwards. Not all treatments are available to minors. Please enquire at reception for further details on this.
What To Wear: Please bear in mind that we use pre and post oils during all waxing treatments, which can transfer onto underwear and clothing. We would recommend that you wear nothing too fancy to your appointment in case oils/wax transfer. It is best to wear casual loose clothing for your waxing appointment, to allow your skin to be unrestricted post wax.
Medical Concerns And Comfort Level: Guests who are pregnant, have had recent surgery or have any other medical concerns are advised to consult their Waxpert before booking treatments.
Mobile Phones, Personal Electronic Devices And Cameras: We strive to provide our clients with a professional and private experience. Please help us by turning off cell phones, personal electronic devices and cameras upon entering Waxperts.
Cancellations: As a courtesy to all, we ask that a 24-hour notice be given if you need to cancel or change your appointment. For a cancellation with less than a 24-hour notification, guests will be charged 50% of the treatment fee. For no-show appointments, the full treatment fee will be charged.
Choose your style…
Just a little…or dare to bare
The following should be avoided for 24 hours after your wax
Heat treatments including saunas and steam rooms
Tight, restrictive clothing
Excessive perspiration e.g. Gym, running etc
Applying product to the waxed area (Fake tan, make up etc)
Touching/Scratching the waxed area
The following after waxing tips should be followed
24 hours after wax begin using Waxpert Wonderpads & rub over the waxed area daily
Exfoliate the waxed area 2-3 times weekly to prevent ingrown hairs
Use a moisturing products daily to keep skin smooth
Return in 4 weeks for a 50% discount